Payment Policy

OUTFIT 2 GO

At OUTFIT 2 GO, we provide safe, secure, and convenient payment options for customers in Hong Kong.

Accepted Payment Methods

We accept the following payment methods:

  • Amazon Pay
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa (VISA)

All payments are processed in HKD (Hong Kong Dollar) unless otherwise stated at checkout.

Payment Security

Your payment security is important to us.

  • All transactions are protected by SSL encryption
  • Payments are processed through secure, PCI-compliant payment gateways
  • We do not store your credit or debit card information

Payment Authorization

  • Orders are processed only after successful payment confirmation
  • If a payment is declined or fails, the order will not be completed
  • Please contact your bank or payment provider if your payment is declined

Taxes & Duties

  • Prices displayed include applicable taxes where required under Hong Kong regulations
  • No additional customs duties apply for local Hong Kong orders

Failed or Duplicate Payments

If you notice a failed or duplicate payment, please contact us immediately.
Verified duplicate charges will be refunded according to our refund policy.

Fraud Prevention

To protect our customers, OUTFIT 2 GO reserves the right to:

  • Verify payment details
  • Cancel or hold orders suspected of fraudulent activity

Additional verification may be requested if necessary.

Contact Information

For any shipping-related questions, please contact us:

Store Name: OUTFIT 2 GO
Email: support@outfit2go.com
Phone: +852 2134 9732
Business Operator: SUXIN HUI LIMITED
Company Address:
Room A5, 7/F, Astoria Building,
No.34 Ashley Road, Tsim Sha Tsui, Hong Kong

Customer Service Hours:
Monday – Friday, 8:00 AM – 5:00 PM

Response Time: Within 24 hours

excellent customer service

At Outfit2Go, we are convinced that great style must be matched by exceptional service. Our dedicated support team is here to make your shopping experience simple and enjoyable. Whether you have questions about sizing, need assistance tracking your order, or just want some style advice, we are only a message away. Your satisfaction is our absolute top priority, and we will do everything we can to ensure you love every purchase.

Excellent price- quality ratio

At Outfit2Go, we believe elegance should be accessible, not exclusive. We blend premium-quality materials with fair pricing, giving you the best of both worlds: a refined, luxurious look without the luxury investment. Every item is designed to make you feel confident, help you stand out, and ensure you enjoy fashion that's truly worth the expense.