Frequently asked questions
What are your shipping times?
Processing: 1–2 business days. Delivery within the United States:6-8 business days after dispatch. Total Estimated Delivery Time: 7 to 10 business days
What is your return window?
30 days from delivery if unused, with tags, in original packaging. Start by emailing to support@outfit2go.com
Do you offer exchanges?
Yes. by returning for a refund and place a new order.
How do I track my order?
We email a tracking link after dispatch.
How much does shipping cost?
We offer free shipping on all orders within the Hong Kong region.
Can I change or cancel my order?
Within two hours of purchase. Email immediately.
My item arrived damaged or incorrect.
Email us within 48 hours with photos and your order number for a quick resolution.
